Privacy Policy

This policy covers InnoReach — the website at https://innoreach.innobrains.pk, the Chrome extension and the Android app of the same name — operated by Innobrains Technologies.

The short version

• We store your account details and the business leads you collect.
• We do not sell, rent or share your data with third parties.
• The extension reads the Google Maps results you search, and the websites of the businesses in those results to find a published email. It does not read or record your other browsing.
• You can export or delete your leads at any time, and ask us to delete your account.

What we collect

Account information

When you register we store your name, email address, and optionally your company name and phone number. Your password is stored only as a bcrypt hash — we cannot read it.

Business data you collect

When you run a search, the extension sends the businesses it finds to your account so that they appear in your dashboard and can be exported. This is publicly listed business information: business name, phone number, email address, website, physical address, category, and rating. It relates to businesses, not to private individuals.

Team and sales activity

When you work your leads we store what you record: statuses, notes, follow-up dates, calls and WhatsApp contacts you log, and your saved WhatsApp message templates. In a team account the owner and managers can see the team's leads, this activity and field visits, and receive an evening summary of the team's numbers by email.

Android app

The app keeps a copy of your leads on your phone so it works offline. It uses your location only when you ask it to: to check you in at a shop (the position is stored with the visit as proof of attendance), to order today's route, and at sign-in if your company limits where staff may sign in. It shows notifications for follow-ups that fall due and, for owners and managers, the evening team summary. Notifications are generated on the phone from your own data.

Payment records

For manual payments we store the transaction reference you enter and the receipt you upload. Receipts are kept on private storage and are only readable by our staff when reviewing your order. We never see or store your card or bank credentials.

Technical information

We record the IP address and browser user-agent used to activate a licence, so that device limits can be enforced and abuse investigated. We keep basic server logs.

What the Chrome extension accesses, and why

All of the extension's code ships inside the package; it does not download or run code from anywhere else. It opens the Google Maps tab for your search itself and needs no access to your other tabs.

How we use your data

• To provide the service: storing your leads, counting credits, issuing licence tokens.
• To verify payments and issue the credits you bought.
• To enforce device limits and prevent licence sharing or abuse.
• To respond when you contact support.

We do not use your leads for our own marketing, do not sell them, and do not share them with other customers or any third party.

Where data is stored

Data is held on our server in Singapore and transmitted over HTTPS. Access is restricted to authorised staff of Innobrains Technologies.

How long we keep it

• Leads — until you delete them or ask us to close your account.
• Account and billing records — while your account is open, and afterwards only as long as needed for tax and accounting obligations.
• Payment receipts — kept with the order record for the same period.

Your rights

• Export — download all of your leads as CSV at any time from your dashboard.
• Delete — remove individual leads yourself, or email us to delete your whole account and its data.
• Correct — update your name, email, company and phone from your account page.
• Withdraw — uninstalling the extension stops all collection immediately.

To exercise any of these, email support@innobrains.pk.

Your responsibility for how leads are used

The extension collects business contact details that are already published publicly. How you then use that data is your responsibility. Marketing and anti-spam laws differ by country — including GDPR in the EU, CAN-SPAM in the US and PECA in Pakistan — and you must comply with the rules that apply to you and to the people you contact.

Third-party services

The country and state lists ship inside the extension, and city suggestions come from our own server. Maps on the team report and in the Android app's route screen load their tiles from OpenStreetMap, which receives your IP address and the area being viewed. Sending a WhatsApp message opens WhatsApp with the text filled in; you send it from your own account, and WhatsApp's own terms apply. Our website is served through Cloudflare, which processes request metadata such as IP addresses in order to deliver and protect the site.

Children

This is a business tool and is not intended for anyone under 18.

Changes to this policy

If we make a material change we will update the date at the top of this page and, where the change is significant, notify account holders by email.

Contact

Innobrains Technologies
Email: support@innobrains.pk
Phone: +92 323 8408498
Jhang Road, Opposite Madina Hotel, Athara Hazari, Jhang, Punjab 35200